1. angelo elechosa's Avatar
    Voice assistant not working ? help

    Q10
    09-12-19 05:58 AM
  2. Dunt Dunt Dunt's Avatar
    Was announced they were killing the cloud portion of the assistant...

    Is your not working at all, or just limited?
    09-12-19 10:05 AM
  3. angelo elechosa's Avatar
    Was announced they were killing the cloud portion of the assistant...

    Is your not working at all, or just limited?
    why's?


    Q10
    09-12-19 10:17 AM
  4. Dunt Dunt Dunt's Avatar
    why's?

    Q10
    My guess the contract expired and BlackBerry didn't want to pay to renew it.

    But again is in not working at all or are some features not working?
    09-12-19 11:30 AM
  5. Bla1ze's Avatar
    My guess the contract expired and BlackBerry didn't want to pay to renew it.
    Pretty much.

    Our partnership with the third-party provider that supports "Full Assistance" has ended and they have chosen not to renew it. BlackBerry Assistant will continue to be available, albeit in a more limited function. Users will still be able to make calls, open apps, play music and search their device.
    Dunt Dunt Dunt likes this.
    09-12-19 01:00 PM
  6. Dunt Dunt Dunt's Avatar
    Pretty much.
    So Angelo's assistant should still work, for on device solutions... it's the "what does the fox say" or "where is Waldo" type questions that it no longer can find.
    09-12-19 01:27 PM
  7. Bla1ze's Avatar
    So Angelo's assistant should still work, for on device solutions... it's the "what does the fox say" or "where is Waldo" type questions that it no longer can find.
    Yep yep.
    09-12-19 01:28 PM
  8. ajohansson's Avatar
    Does that include saying "Send"? I can get it to compose an email and BBM message, but it won't send even though I see it on the screen that it clearly heard what I said. It keeps saying it doesn't recognize the command.

    BTW... I did the switch the language settings, hard reboot and try again without success.

    Thanks

    Posted via CB10
    09-12-19 08:43 PM

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