1. thekidshop's Avatar
    So question
    Why is the video from my friends iPhone sent to me absolutely brutal I mean terrible quality? And yes I've had more than one phone send me video ? Is there a way to improve this ?
    01-29-18 11:38 PM
  2. Bla1ze's Avatar
    How are they sending it to you?
    01-30-18 12:22 AM
  3. thekidshop's Avatar
    they both send it threw , text MSG
    01-30-18 12:23 AM
  4. velkod's Avatar
    same. every video I get on text msg is sooooo baaaaad. like, worse then flip phone quality. unless it's on whatsapp or something, only way. any figure this out yet?

    I got them on stock sms app or on current one, Textra I use
    01-30-18 01:57 AM
  5. velkod's Avatar
    How are they sending it to you?
    Any ideas? Anyone?
    01-30-18 06:33 PM
  6. Sabot020's Avatar
    I'm on Verizon and use Textra. I have this exact same problem. I've been researching it and the only thing that I've come up with is that because Verizon doesn't truly recognize the phone since it is not one they sell, their network treats the KEYone as a flip phone and reduces video quality sent. I do not know if there is a way to change an APN setting to stop video reduction from happening or if we are stuck with the situation because of Verizon and their network setup.
    04-11-18 08:20 AM

Similar Threads

  1. Docs to Go wont open
    By lobbyintx in forum Ask a Question
    Replies: 6
    Last Post: 07-19-18, 02:40 AM
  2. Hello from Romania
    By BlackBerry z10 cristi in forum New to the Forums? Introduce Yourself Here!
    Replies: 4
    Last Post: 02-05-18, 07:13 PM
  3. Getting Motion/KeyOne updates for Australia?
    By plexus in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 01-31-18, 11:33 PM
  4. Keyone mobile hotspot connection failure on Ting (T-Mobile)
    By bobbybphotography in forum BlackBerry Mobile Support
    Replies: 3
    Last Post: 01-30-18, 11:46 AM
  5. After update stock icons seem to be the BB10 ones
    By ehchtu in forum BlackBerry Mobile Support
    Replies: 4
    Last Post: 01-30-18, 11:02 AM
LINK TO POST COPIED TO CLIPBOARD