1. anon(8982767)'s Avatar
    When someone calls me I don't get it in full screen even for a BBM call is doesn't go full screen and my battery drains pretty quick just by using texts calls emails and Facebook
    04-29-15 10:17 PM
  2. anuj syal's Avatar
    You need a hard reset

    BlackBerry Z3 running 10.3.1.1779
    04-30-15 01:35 AM
  3. anon(8982767)'s Avatar
    How do u do a hard reset
    04-30-15 06:31 AM
  4. serbanescu's Avatar
    How do u do a hard reset
    Press and hold both volume rockers until the phone restarts
    Avenzuno likes this.
    04-30-15 06:33 AM
  5. anon(8982767)'s Avatar
    Thanks
    04-30-15 04:50 PM
  6. anon(8982767)'s Avatar
    It's not working I've done a hard reset
    04-30-15 05:31 PM
  7. anon(8982767)'s Avatar
    Updated my device to 10.3.1.1865-img_20150430_183741.png
    This isn't normal can someone help me
    04-30-15 05:38 PM
  8. Zeridialous's Avatar
    You should see additional options appear at the bottom of the screen once you swipe to accept the call.
    04-30-15 10:05 PM
  9. sledgecom's Avatar
    My phone doesn't allow me to update the software even when am using free wi-fi it requires many things I don't know such password.So wat do I do?

    Posted via CB10
    04-30-15 10:12 PM
  10. Zeridialous's Avatar
    My phone doesn't allow me to update the software even when am using free wi-fi it requires many things I don't know such password.So wat do I do?

    Posted via CB10
    In the future, please start a separate thread to help keep things on track as to not derail the original post.

    With that being said, have you attempted to update your device by connecting it to your computer and then checking for updates via BlackBerry Link? This should allow you to download and install the latest available software release for your device.
    04-30-15 10:19 PM
  11. mvpcrossxover's Avatar
    Click image for larger version. 

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    This isn't normal can someone help me
    That's normal

    Posted via CB10
    04-30-15 10:57 PM
  12. anon(8982767)'s Avatar
    Is doesn't go the way down u can't see it but it doesn't go all the way it stops half screen
    05-01-15 09:33 AM
  13. mvpcrossxover's Avatar
    Is doesn't go the way down u can't see it but it doesn't go all the way it stops half screen
    Dude, that's the normal call screen now.

    Posted via CB10
    05-02-15 02:15 AM
  14. anon(8982767)'s Avatar
    Well it looks messed up
    05-02-15 08:16 PM
  15. anon(8982767)'s Avatar
    There's no way to fix that
    02-13-16 07:22 PM
  16. anon(8982767)'s Avatar
    This is the version I have
    Updated my device to 10.3.1.1865-img_20160214_005957.png
    02-14-16 12:00 AM
  17. Lusitano17's Avatar
    Not much has changed in a year since you originally posted...call screen was normal then and remains so if it looks the same.

    Posted via CB10
    02-14-16 12:40 AM

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