05-31-20 03:24 PM
tools
  1. jagdish L's Avatar
    jagdish L
    I am unable to view excel sheet attachment on my Z 30.pop up says No viewer available. Kindly assist

    Posted via CB10
    05-30-20 06:41 AM
  2. brookie229's Avatar
    brookie229
    Originally Posted by jagdish L
    I am unable to view excel sheet attachment on my Z 30.pop up says No viewer available. Kindly assist

    Posted via CB10
    Just checking that you have Documents To Go installed on your Z30?
    05-30-20 09:11 AM
  3. jagdish L's Avatar
    jagdish L
    Yes I have documents on Go, the excel sheet required properties are : File type : xlsb , permission : read only

    Posted via CB10
    05-31-20 02:09 PM
  4. Ben xfg's Avatar
    Ben xfg
    Originally Posted by jagdish L
    Yes I have documents on Go, the excel sheet required properties are : File type : xlsb , permission : read only

    Posted via CB10
    I don't think xlsb is supported on BB10, try changing the file extension to xlsx.

    Posted via CB10
    05-31-20 02:12 PM
  5. jagdish L's Avatar
    jagdish L
    Please help me to change to xlsx

    Posted via CB10
    05-31-20 02:17 PM
  6. conite's Avatar
    conite
    Ambassador
    Originally Posted by jagdish L
    Please help me to change to xlsx

    Posted via CB10
    User the app's properties setting in the file manager.
    05-31-20 02:22 PM
  7. jagdish L's Avatar
    jagdish L
    Not able to locate in file manager


    Posted via CB10
    05-31-20 02:34 PM
  8. Ben xfg's Avatar
    Ben xfg
    Originally Posted by jagdish L
    Not able to locate in file manager


    Posted via CB10
    From where are you trying to open the file then?
    You may need to save to device first before you can locate in file manager.
    05-31-20 02:38 PM
  9. jagdish L's Avatar
    jagdish L
    I have saved it in the device part of file manager.


    Posted via CB10
    05-31-20 02:43 PM
  10. conite's Avatar
    conite
    Ambassador
    Originally Posted by jagdish L
    Not able to locate in file manager


    Posted via CB10
    It has a blue icon named "File Manager" - one of the limited number of built-in apps.
    05-31-20 02:43 PM
  11. jagdish L's Avatar
    jagdish L
    Yes I have saved it in file manager built in app in device further in documents.

    Posted via CB10
    05-31-20 02:47 PM
  12. conite's Avatar
    conite
    Ambassador
    Originally Posted by jagdish L
    Yes I have saved it in file manager built in app in device further in documents.

    Posted via CB10
    Then locate the excel file in file manager, long press on the excel file, select properties, and rename the file extension.
    05-31-20 02:50 PM
  13. jagdish L's Avatar
    jagdish L
    It says this file cannot be opened
    ( sdmErr file not recognised). The icon before the file shows in green XLS.

    Posted via CB10
    05-31-20 02:59 PM
  14. conite's Avatar
    conite
    Ambassador
    Originally Posted by jagdish L
    It says this file cannot be opened
    ( sdmErr file not recognised). The icon before the file shows in green XLS.

    Posted via CB10
    Don't try to open the app. Long press on the app to bring up the slide-out options.
    05-31-20 03:07 PM
  15. jagdish L's Avatar
    jagdish L
    Saw the option tried to open.
    In sheet to go but the to the same cannot open the file

    Posted via CB10
    05-31-20 03:13 PM
  16. conite's Avatar
    conite
    Ambassador
    Originally Posted by jagdish L
    Saw the option tried to open.
    In sheet to go but the to the same cannot open the file

    Posted via CB10
    Just rename the file as instructed.
    05-31-20 03:24 PM
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