1. CrackBerry Question's Avatar
    hello,

    I'm unable to use CELLULAR DATA CONNECTION, if i set APN manually its not updating in that page. so i cant use the mobile data. pls help
    08-08-16 04:27 AM
  2. jaydee5799's Avatar
    Have you contacted your provider? Usually when the phone comes with the is loaded, it includes the providers apn
    08-08-16 05:40 AM
  3. to boldly go's Avatar
    if provider cant help, the escreeen might help. I could not get help from my carrier so tried the escreen trick, BlackBerry World app had link to an onscreen entry site bc I could not even make the escreen appear thru crackberry's instructions. I tiptoed all over the escreen like walking on broken glass ; ), bc I had no idea what I was doing in there! But it was my only hope anyway. There is a place to change your voice-only to data, and the 'phone' can be typed into apn and saved, and it worked for me!

    That was a dark scary (but very interesting!) place I hope to not have to venture into again. I am still amazed I pushed the right buttons without breaking anything . . .
    08-21-16 03:59 AM
  4. to boldly go's Avatar
    BTW, this just happened with me tonight. bought a used Q10 off ebay bc my other one stopped seeing my simcard. I am doing the happy-dance having my Q10 100% functional again.
    08-21-16 04:07 AM

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