1. iN10Se's Avatar
    Hey guys!

    Im trying to wipe my BB Passport I used for work as I am going to give it to a friend of mine. Only issue is that I forgot my BBID password (username associated with email address of old job I no longer work at, hence cannot use the "forgot password" function as I do not have access to that email address anymore). Are there any other ways of deleting your BBID or changing it back to a personal email address? I found a link to delete your BBID but it says the device must not have BB Protect enabled, which mine does unfortunately. Any ideas? Thanks!
    04-06-17 03:13 PM
  2. conite's Avatar
    If you can't remember or recover your EXISTING BBID, you will never be able to wipe your device (or use an autoloader) without creating a brick. There is no way around it.
    04-06-17 03:48 PM

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