1. arpitrana's Avatar
    There are a couple of things I bought from the BlackBerry store a few days before. After doing a security wipe yesterday, I have been unable to see the applications as bought. I.e. It tells me to rebuy those applications.. unfortunately I didnt backup my device. What should I do now??

    Posted via CB10
    09-10-15 09:01 PM
  2. kgbbz10's Avatar
    Did you actually click on the price as to download it? It sometimes get stuck with the price still showing. If you click it and it asks for payment then you know it's broken.

    09-10-15 09:29 PM
  3. arpitrana's Avatar
    Yeh I did click on the price, all it does is take me to the payment page. I had a lot of paid applications which just seem to have gone now
    09-10-15 09:34 PM
  4. kgbbz10's Avatar
    Oh, ok ****ty. Are the apps in the My World - available section?
    I do believe BlackBerry keeps your purchases on their servers so you should be able to call or email them and they should be able to pull up your records and help.
    I say should because customer service is a dead art now days. But that might be your last course of action.
    Unless someone else knows how to reset it.
    I know there's a refresh option in BBW settings, but I couldn't tell you if it'll help or make matters worse.

    09-10-15 09:50 PM

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