1. sajidali11's Avatar
    I accidently installed the new version of facebook messenger from snap. The google client..
    I want to get the older version but when I install. It says. You already have newer version installed..

    Posted via CB10
    05-01-16 02:29 AM
  2. Lusitano17's Avatar
    Your likely on OS version 2876.
    Read the following. It will direct you to BlackBerry World and download the required patch.
    Do not try to open the download...reboot device as directed.

    http://support.blackberry.com/kb/art...mber=000037772

    Posted via CB10
    05-01-16 03:00 AM
  3. sajidali11's Avatar
    An error has occured and blackberry world needs to be restart

    Posted via CB10
    05-01-16 03:48 AM
  4. Lusitano17's Avatar
    Try to open in device browser...I just confirmed that link is valid. Potentially it is a regional server issue???

    Posted via CB10
    05-01-16 04:02 AM

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