1. CrackBerry Question's Avatar
    Trying to reset my BB ID - the link arrives at my mail.com inbox 2 hours later, already expired.
    I repeated this several times yesterday, thinking I might get lucky, but when the link arrived at my mail,com address, the link had already expired.

    I was about to delete the account, but was afraid of bricking the Z30.

    I do have another BB ID if I could switch one for the other.
    11-14-16 06:20 AM
  2. jaydee5799's Avatar
    if you delete the BBID you are going to lose all access to your phone. Can you use another email account that isn't so slow? Create a gmail one maybe just for the day?
    11-14-16 06:45 AM
  3. Delbert WB's Avatar
    Not sure how to do that, as the BB ID is tied to a mail.com address, and I do not know the password.

    Is there another option to reset my BB ID password?

    a. Pay $35 for premium BB support (ouch!)
    b. Pay $30 for Mail.com premium

    Thanks!
    11-14-16 07:12 AM

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