1. Meghan G's Avatar
    Any help? I tried downloading music to my q5 with BlackBerry link. It downloaded maybe 10 songs in 2hr. Tried to delete them all and start over with BlackBerry Blend. All the songs are gone, now the sub folders for artists are listed as "read only." Any help how to delete them, and start from scratch?

    Posted via CB10
    02-12-16 07:49 AM
  2. Lusitano17's Avatar
    Make sure to update to latest BlackBerry desktop software for Link and Blend. That being noted I find it easier to copy paste directly from PC directory rather than using BBLINK.
    Were you downloading to SD card or to device memory?
    Regardless,can you access your music folder in file manager? Should be able to select files and delete from there.
    Do a reboot after deletion for good measure too .

    Posted via CB10
    02-12-16 02:32 PM
  3. Meghan G's Avatar
    They're locked for read-only in the file manager too. Definitely directly copying to the SD card next time. Still no luck here, but thanks!

    Posted via CB10
    02-15-16 01:51 AM
  4. Lusitano17's Avatar
    In settings...storage and access....Have you set USB access to Mass storage ON and tried to delete when connected to PC?

    You can also try Ghost Commander app. Some have reported success with it on failed downloads.

    Posted via CB10
    02-15-16 02:02 AM

Similar Threads

  1. Replies: 1
    Last Post: 02-20-16, 06:49 PM
  2. Email Syncing to 10 Hours
    By BriniaSona in forum BlackBerry Priv
    Replies: 6
    Last Post: 02-14-16, 08:42 AM
  3. When to replace PP battery?
    By letrantrung in forum BlackBerry Passport
    Replies: 4
    Last Post: 02-12-16, 10:20 AM
  4. How to install Google play store in Q10 device
    By Rihan mohamed in forum Ask a Question
    Replies: 2
    Last Post: 02-12-16, 04:31 AM
  5. Developers: Submit your apps to the 'Great Apps on BlackBerry' list
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 1
    Last Post: 02-11-16, 10:19 PM
LINK TO POST COPIED TO CLIPBOARD