1. CrackBerry Question's Avatar
    I went through the process of backing up my 9780 and the used the Switch instructions, to transfer data from 9780 to 9900 but my calendar, contacts, text and BBM messages didn't transfer.
    What should I do?
    09-18-14 11:12 AM
  2. Elite1's Avatar
    I would try it again if possible.

    Before starting, I'd say Restart your PC and perform a battery pull on both BBOS devices.

    Make a precautionary Backup of old phone first. This will not be used in Device Switch.
    Next start Device Switch function. Follow all steps, but don't perform final step of wiping old device until you've checked all data is now on new device.
    09-18-14 01:24 PM

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