there is no Internet mail service in Torch 9800

Hi All,

I bought a used phone torch 9800 from a buyer on website, as some recommendation from experience users at some forums i had been reset the phone and update newest rom. and register a BIS package from network carrier, but there is no internet mail service to setting up and BBM doesn't work, it stucks with blue screen and boring sentence " setting up BBM". i got crazy with it. eventhough i had been downgrade then it ask to upgrade.
pls advise how to do solve it by email [email protected]

Many Thanks
Vinh

I think you need to call the carrier...