[spookyentertainment]

I have been trying to use story maker recently and the music doesn't play with the media is there something im doing wrong?

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[Blackberry Keytwo]

Is your volume turned up?

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[spookyentertainment]

Is your volume turned up?

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Yes the volume is turned up and I looked in settings to see if there was something I wasn't doing, I even clicked on the option of changing the music to see if it was the audio I chose, selected several songs and tried them allz I hear is the noises the app makes when the video is playing while things transition

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[Blackberry Keytwo]

Yes the volume is turned up and I looked in settings to see if there was something I wasn't doing, I even clicked on the option of changing the music to see if it was the audio I chose, selected several songs and tried them allz I hear is the noises the app makes when the video is playing while things transition

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Yeah, I tried it on my blackberry leap and the music didn't play there either. But I still hear the transition noise. I will keep looking for a solution, and when I find it, I'll get back to you.

[spookyentertainment]

Yeah, I tried it on my blackberry leap and the music didn't play there either. But I still hear the transition noise. I will keep looking for a solution, and when I find it, I'll get back to you.

Ok thanks I had this issue about a year ago and no one knew the solution so I gave up but yes plz let me know if you find out

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[Blackberry Keytwo]

Ok thanks I had this issue about a year ago and no one knew the solution so I gave up but yes plz let me know if you find out

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Okay, so far it works fine on my z10. I don't know why it's not working on the leap. I'll get back to you later.

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[Blackberry Keytwo]

Ok thanks I had this issue about a year ago and no one knew the solution so I gave up but yes plz let me know if you find out

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Please ignore my last response. I just figured out why the sound wasn't working, and to be completely honest with you, it's kind of a head slapper. The reason why the music doesn't play, is because you didn't select a song. When you went to choose music, you hit a album, right? Then you probably hit next. But, you need to select the song in the album. Meaning when you hit the album, don't hit next right away, hit the song, then hit next.

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[spookyentertainment]

Please ignore my last response. I just figured out why the sound wasn't working, and to be completely honest with you, it's kind of a head slapper. The reason why the music doesn't play, is because you didn't select a song. When you went to choose music, you hit a album, right? Then you probably hit next. But, you need to select the song in the album. Meaning when you hit the album, don't hit next right away, hit the song, then hit next.

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I'm not sure what you mean cause I can only select the song im not seeing albums

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[Blackberry Keytwo]

I'm not sure what you mean cause I can only select the song im not seeing albums

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What blackberry device are you using?

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[spookyentertainment]

What blackberry device are you using?

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BlackBerry Passport silver edition

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[Blackberry Keytwo]

BlackBerry Passport silver edition

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What software are you using?
You can find this in the about section in settings.

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[spookyentertainment]

What software are you using?
You can find this in the about section in settings.

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10.3.3.1435

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[Blackberry Keytwo]

10.3.3.1435

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I really don't know what's going on then. But when you go to select the song, make sure that it's highlighted and that you hit next, and not cancel or skip.

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[spookyentertainment]

I really don't know what's going on then. But when you go to select the song, make sure that it's highlighted and that you hit next, and not cancel or skip.

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Ok I'll try im sure that's what I've been doing but thanks for your help

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