1. CrackBerry Question's Avatar
    My phone was stolen 3 days ago and until now Blackberry Protect couldn't locate it. Probably, the thief pulled off the SIM and he is trying to format it. I want to know, after the phone is formatted/wiped, it will still appear on My Devices section, on the Blackberry Protect web page and if I will still be able to locate it. Thank you.
    06-01-15 09:12 AM
  2. Andy Wijaya's Avatar
    If you're using the 10.3.2, they won't be able to wipe the phone without knowing your device password. If they do it, they won't be able to open it. If you're not on 10.3.2, I think the only thing that you can do is report your device PIN to BlackBerry, and make the stolen phone become a bricked device.
    Doggerz likes this.
    06-01-15 09:35 AM

Similar Threads

  1. BlackBerry leap india
    By girinath in forum BlackBerry Leap
    Replies: 11
    Last Post: 12-09-15, 01:03 PM
  2. Lost my BlackBerry Passport, Help?
    By Icardi101 in forum BlackBerry Passport
    Replies: 14
    Last Post: 06-01-15, 12:28 PM
  3. I need my deleted messages retrieved from my blackberry
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 06-01-15, 11:51 AM
  4. BlackBerry Leap
    By lustfuljayb in forum Ask a Question
    Replies: 1
    Last Post: 06-01-15, 09:29 AM
  5. BlackBerry and Typo reach settlement, Typo to discontinue sales of smartphone keyboards
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 06-01-15, 07:30 AM