1. CrackBerry Question's Avatar
    last night i was using my phone till 0 percent and when i played a song the speakers were making irritating sounds and it got switched off and on the next morning when i kept my phone on charging steady red led light is coming while charging and its not getting on whats the issue
    09-24-16 11:55 AM
  2. cbvinh's Avatar
    Sounds like you've completely drained the battery. Usually it shuts off automatically before that happens.

    1. Let it charge for a long while and see if you can boot it up normally.
    2. While it's charging, you can try holding both volume buttons down until it reboots, about 10-15 seconds.
    3. If it has a removable battery, remove it and leave the battery out overnight to completely drain any power left in capacitors in the phone. Charge as usually the next morning.
    4. If it has a non-removable battery, you may need to do "stack charging". Look up the term. It's a technique that's been around since the PlayBook, which has a non-removable battery.

    Good luck!
    09-24-16 02:28 PM

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