1. Zedi Master's Avatar
    I am worried that my new unlocked Z30 is broken. The power button does nothing.

    Where are you supposed to go for a phone purchased direct from BlackBerry?

    Posted via CB10
    01-01-15 03:00 PM
  2. toobs623's Avatar
    I would try this form first:

    If you do not receive a prompt response, call this number: 1-866-957-0761 . If you are not in the US I believe it is a different contact, depending on country. I would also, if easily possible try factory resetting the device before contacting them. Just in case it is a software related problem.

    Best of luck
    01-05-15 10:27 PM

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