1. anoints's Avatar
    Why do Z30 ask for the blackberry ID sign and the settings menu is inaccessible?
    How do I fix that problem
    10-22-18 02:55 AM
  2. Bla1ze's Avatar
    Have you tried rebooting? If that didn't fix it, you might have to consider a factory reset.
    10-22-18 10:51 AM
  3. conite's Avatar
    Why do Z30 ask for the blackberry ID sign and the settings menu is inaccessible?
    How do I fix that problem
    A black settings screen is a known issue with OS 10.3.2.2876 (2836).

    The only way to fix it is with a fresh install of the OS. Use Link or an autoloader.
    10-22-18 11:00 AM
  4. joeldf's Avatar
    Why do Z30 ask for the blackberry ID sign and the settings menu is inaccessible?
    How do I fix that problem
    Do you have a BBID? And if so, have you already signed in?

    Where is it asking you for the ID?
    10-22-18 11:03 AM

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