1. helalzone's Avatar
    I need to send my phone to service center for proximity censor not working properly and keyboard sheen coming out?
    Question 1- will they repair or replace my phone?
    Question 2- should I security wipe the phone and send or send it as it is?
    Note: the phone is still under guarantee period as 1 year is still not over. I m from India.
    PassportSQW100-1/10.3.1.2576

    Posted via CB10
    08-12-15 11:47 PM
  2. dna47's Avatar
    I need to send my phone to service center for proximity censor not working properly and keyboard sheen coming out?
    Question 1- will they repair or replace my phone?
    Question 2- should I security wipe the phone and send or send it as it is?
    Note: the phone is still under guarantee period as 1 year is still not over. I m from India.
    PassportSQW100-1/10.3.1.2576

    Posted via CB10
    Answer 1: how could we know, you should ask your "service center"
    Answer 2: if the phone is still under warranty why would you send it to some crook in a 'service center", get in touch with blackberry to get your phone replaced.

    Posted via CB10
    08-13-15 01:27 AM

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