I have 2 major problems with my BlackBerry Passport.
Please note before that I have the latest software with the latest updates on everything( os version 10.3.2.2876 and model: passport sqw100-1). Also note that I have change also my sim card (new 4g sim card).
I also did a reload of the device using BlackBerry link (after I security wiped it) 3 times before writing to you . I also sent the device to blackberry retailer shop to install a fresh software and It also didnt work.
I also did the virtual expert tests and they have all passed.
The first problem is related to pocket typing: when I lock my phone pressing the above button and put it in my pocket then pick it up again, I see a lot of apps opened, calls that have been made, emails sent etc... it is very annoying. I searched on google and they said the problem will be solved by downloading Safepocket. Even after I downloaded this app it couldn't prevent this from happening 100%, and still have issues with that.
The second problem is related to delay in everything: I receive mails,sms,bbms, whatsapp, whatsapp calls in delay. For example, if I open whatsapp I receive all message suddenly. And when I refresh hub I also receive mails and sms all of a sudden. Also during a call, the call hangs up suddenly ! This is crazy! I changed my sim card and contacted my cell phone provider and no problem from their side. ( I tried the sim card on another phone and everything is working perfectly).*
I'm not sure if its a hardware or software issue.*
Are those issues to all passport users that you are aware of and being fixed in the next os release (10.3.3)? Or it just happens to me?
Any I for fixing this?
Anyone having same issues?
I appreciate your help and time!