1. CrackBerry Question's Avatar

    I first started security wipe in my z3 through the blackberry link. I then disconnected the device and security wipe started. It was taking a bit of time so i held the power key for more than 10 sec and again the same screen appeared.

    My phone has been on the same creen for more than 30 mins now. My phone ha 7 GB of used space.

    Please help
    02-22-15 11:47 PM
  2. JamBueree's Avatar
    A security wipe can last up to five hours. Any longer, something is wrong. Keep your phone plugged and your patience switch on.
    02-22-15 11:56 PM
  3. helalzone's Avatar
    It takes from 45 minutes to 4 hours, be patient and plug your phone to a power source

    02-22-15 11:57 PM
  4. sajidbhadohi's Avatar
    My security wipe is going on for the last 12 hours, presently 96% what to do? Can I take out my SIM during wipe?
    11-30-15 11:27 PM
  5. bnwg's Avatar
    From 95% onward it takes at least few hours for merely another 1% increment.

    My passport is at two days for 99%. It is the fourth day since I hit the security button.

    Posted via the CrackBerry App for Android
    11-30-15 11:38 PM
  6. 0rin0k0's Avatar
    My Passport is the same, stuck at 96% for 12 hours... did you find a solution or did it finish eventually?
    12-02-15 02:29 AM
  7. Matty's Avatar
    When doing a security update, (Using BlackBerry Link) always keep the device plugged in until the process is complete. Don't touch anything and let the phone do its thing.

    My Q5 took 59 minutes to complete. Some devices do Take longer but shouldn't take longer than 3 hours.

    A Berry A Day Keeps The Apple Away
    12-02-15 01:31 PM
  8. muhetoalpha's Avatar
    please help us with the link to make it first on restarting , it takes almost 12 hours with know results....
    03-21-17 12:16 PM
  9. muhetoalpha's Avatar
    help with the link @Matty
    03-21-17 12:17 PM
  10. muthuraam's Avatar
    Please restart your device once it will complete

    03-21-17 01:27 PM
  11. Dunt Dunt Dunt's Avatar
    If you get tired of waiting.... use an Autoloader to reinstall the OS.


    You'll be done in 30 Mins and can start setting your phone up again.
    03-21-17 01:32 PM

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