1. Igr33tu's Avatar
    After new keyboard update, searching on any app with Vietnamese does not return anything. I am using Blackberry key2

    Some of the app I have tried: All Google apps, Trello, Evernote.
    05-24-19 01:06 AM
  2. Bla1ze's Avatar
    @LiamQ
    05-24-19 09:32 AM
  3. LiamQ's Avatar
    We haven't been able to reproduce this.
    05-24-19 12:40 PM
  4. Igr33tu's Avatar
    Hi @LiamQ. I have the problem when I am searching with specific vietnamese words. I have recorded 3 min video demonstarting and commenting on the problem, you can have a look here:

    https://drive.google.com/file/d/1-PU...w?usp=drivesdk

    I have noticed that the problem started occuring acter the blackberry keyboard update. I do not use any other keyboards on the BlackBerry.

    The phone system info is as follows:
    model: BBF100-4; Android version: 8.1.0; Build Number: ABV659

    I am looking forward to hearing back from you!
    05-24-19 06:22 PM
  5. Igr33tu's Avatar
    @LiamQ any feedback would really b appreciated! Let you know if you new additional info, photos or videos.
    05-29-19 02:05 AM
  6. LiamQ's Avatar
    @LiamQ any feedback would really b appreciated! Let you know if you new additional info, photos or videos.
    The video was very helpful, thanks! We're able to reproduce it and are investigating.
    05-29-19 04:30 PM
  7. conite's Avatar
    The video was very helpful, thanks! We're able to reproduce it and are investigating.
    While you're at it, it seems that predicted words don't remember correct capitalisation.

    For example, I write Mobile Upgrade Tool a lot, and the offered predictions NEVER have the appropriate capitalisation as they used to.
    05-29-19 05:18 PM
  8. Igr33tu's Avatar
    The video was very helpful, thanks! We're able to reproduce it and are investigating.
    Thank you for the update. Will be waiting for the fix. Good luck!
    05-30-19 02:55 AM

Similar Threads

  1. Not New to Blackberry
    By Michael 16 in forum New to the Forums? Introduce Yourself Here!
    Replies: 2
    Last Post: 05-26-19, 08:30 AM
  2. Keyboard Repair in Toronto?
    By robc94 in forum BlackBerry KEY2
    Replies: 6
    Last Post: 05-26-19, 05:51 AM
  3. LTE & Freedom Mobile with Motion
    By curves2000 in forum BlackBerry Motion
    Replies: 4
    Last Post: 05-24-19, 07:44 PM
  4. Five of the best Android travel apps for BlackBerry fans!
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 05-23-19, 03:12 PM
  5. Protect your family's devices for $49 with Windscribe VPN's easy-to-use app
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 05-23-19, 10:51 AM
LINK TO POST COPIED TO CLIPBOARD