1. christopher Rekwot's Avatar
    I keep seeing sd card memory on my bbve, but actually there is no memory card. What is the problem?

    Posted via CB10
    11-25-14 11:48 AM
  2. DaFoxGrey's Avatar
    What exactly is it showing?
    If there is a SD card, it will show "SD Card Storage: ###.#GB of ###.#GB"
    If not present, it will show: "SD Card Storage: No Card"

    Is it maybe mirroring your device memory, which is "User Storage: ##.#GB of ##.#GB"
    11-25-14 12:06 PM
  3. christopher Rekwot's Avatar
    Yes exactly is mirroring my device as user storage

    Posted via CB10
    11-25-14 12:15 PM
  4. christopher Rekwot's Avatar
    Like this.....
    Sd card memory problem-img_20141125_191613.png

    Posted via CB10
    11-25-14 12:16 PM
  5. christopher Rekwot's Avatar
    Please I seriously need help


    Posted via CB10
    11-25-14 12:42 PM
  6. DaFoxGrey's Avatar
    That is an odd one.
    Plenty of issues with Z10 and other BlackBerry devices in detecting a SD card, but I've never seen one say there is one there when it isn't.

    So, just to make certain, there is no SD card in the slot under the back cover?
    Could it be a SD card that has broken, so you can't see the exposed half, but it still inside the slot and functional?

    Sd card memory problem-yukgvbs.jpg

    If it is for sure empty, do a backup with BlackBerry Link and wipe/reload the device.
    Last edited by DaFoxGrey; 11-25-14 at 01:27 PM.
    11-25-14 01:09 PM
  7. christopher Rekwot's Avatar
    So you are saying is not normal?

    Posted via CB10
    11-25-14 01:35 PM
  8. christopher Rekwot's Avatar
    Or should I restore my phone?


    Posted via CB10
    11-25-14 01:36 PM
  9. DaFoxGrey's Avatar
    Or should I restore my phone?


    Posted via CB10
    If there is nothing in the slot, restore the phone.
    11-25-14 01:41 PM
  10. christopher Rekwot's Avatar
    Alryt thank you very much am grateful.

    Posted via CB10
    DaFoxGrey likes this.
    11-25-14 01:44 PM

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