1. grahamf's Avatar
    I'm on a Z30 with Koodo with the latest OS.

    Whenever I finish the call and pull the phone away from my head the screen stays off, and not even swiping up on the screen works so I have to press the power button (which often then requires me to unlock the phone) before I can end the call. BBVE says the proximity feature is working fine, so I have no idea what is causing this or if I can fix it. I don't recall when I started having this problem, but I didn't have it when I first got the phone with 10.2. Downgrading is not an option.
    04-09-15 08:40 PM
  2. JMWoodham's Avatar
    I've always just pushed the power button, but usually a quick flick outward will work, just think Captain Kirk style communicator flip, and don't let go

    Posted Via My BlackBerry Q10
    04-09-15 11:45 PM
  3. velkod's Avatar
    That's happened to me here n there. Wipe that top part where the sensor is. Skin grease or w.e may smudge n cover the sensor. Not a big deal (for me at least) see if that helps
    04-09-15 11:48 PM
  4. grahamf's Avatar
    It hasn't really helped. I'm starting to think that the phone will lock while in a call, or some similar bug.
    04-12-15 08:08 PM

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