1. CrackBerry Question's Avatar
    I have been waiting for the January update but still nothing. Does anyone have this issue? Its a rogers phone.

    We are now February 20!!!

    Thanks
    02-20-18 08:17 AM
  2. conite's Avatar
    I have been waiting for the January update but still nothing. Does anyone have this issue? Its a rogers phone.

    We are now February 20!!!

    Thanks
    Rogers got January patch a while ago.

    What build are you on at the moment?
    02-20-18 08:21 AM
  3. Bla1ze's Avatar
    Rogers released January already. February should be what you're waiting on, and even then, you'll be stuck waiting on Rogers once again. Looks like Rogers is hardly pushing any February updates according to their schedule. Lots of devices beyond just BlackBerry waiting. - http://communityforums.rogers.com/t5...le/td-p/354931
    02-20-18 08:22 AM
  4. tontongadou's Avatar
    Rogers got January patch a while ago.

    What build are you on at the moment?

    I have build number AAR846 presently.
    02-20-18 09:10 AM
  5. conite's Avatar
    I have build number AAR846 presently.
    There's your problem. You loaded an OS on your device that Rogers never got officially. You are now out of the OTA loop.

    Load AAT498 via autoloader to get January and get back in sync.
    02-20-18 09:14 AM
  6. tontongadou's Avatar
    There's your problem. You loaded an OS on your device that Rogers never got officially. You are now out of the OTA loop.

    Load AAT498 via autoloader to get January and get back in sync.
    Great! Even BlackBerry couldn't tell me that! I got the phone replaced by them and it came with this build. Thanks for the information I will try the autoloader as I have never done it. I'll keep you posted. Thanks again
    02-20-18 09:21 AM
  7. conite's Avatar
    Great! Even BlackBerry couldn't tell me that! I got the phone replaced by them and it came with this build. Thanks for the information I will try the autoloader as I have never done it. I'll keep you posted. Thanks again
    Hold on then.

    Sometimes they replace phones with factory-unlocked devices, in which case you need to install AAT166 instead to get back in sync.

    Verify your PRD#.

    It's a bit complicated. You need to enable USB debugging in your developer options, plug in the phone to your PC, and use the adb command "adb shell getprop".

    You will need to install "minimal adb and fastboot" on your PC if you haven't already.

    Look for either PRD-63036-001 (unlocked) or PRD-63036-005 (Rogers).

    -------

    The other option is to use the Mobile Upgrade tool on your PC. It will automatically install the latest OS build for your variant, but there is no option to avoid a complete wipe of the device in the process.

    /blackberry-keyone-f445/keyone-mobile-upgrade-tool-1117513/
    02-20-18 09:22 AM
  8. tontongadou's Avatar
    Hold on then.

    Sometimes they replace phones with factory-unlocked devices, in which case you need to install AAT166 instead to get back in sync.

    Verify your PRD#.

    It's a bit complicated. You need to enable USB debugging in your developer options, plug in the phone to your PC, and use the adb command "adb shell getprop".

    You will need to install "minimal adb and fastboot" on your PC if you haven't already.

    Look for either PRD-63036-001 (unlocked) or PRD-63036-005 (Rogers).

    -------

    The other option is to use the Mobile Upgrade tool on your PC. It will automatically install the latest OS build for your variant, but there is no option to avoid a complete wipe of the device in the process.

    /blackberry-keyone-f445/keyone-mobile-upgrade-tool-1117513/


    Ok i will try the first option as i do not want to swipe the phone.
    I got in developer mode and plugged the phone into the computer. now how do I do the next step : and use the adb command "adb shell getprop"
    02-20-18 09:38 AM
  9. conite's Avatar
    Ok i will try the first option as i do not want to swipe the phone.
    I got in developer mode and plugged the phone into the computer. now how do I do the next step : and use the adb command "adb shell getprop"
    Once you have adb installed on your computer, it's a command line.
    02-20-18 09:42 AM
  10. tontongadou's Avatar
    Once you have adb installed on your computer, it's a command line.
    this is what i found " [ro.tct.curef]: [PRD-63116-005] "
    02-20-18 09:56 AM
  11. conite's Avatar
    this is what i found " [ro.tct.curef]: [PRD-63116-005] "
    Very good. You have an official Rogers device. Use AAT498.

    /blackberry-keyone-f445/aat498-autoloader-testing-1136089/
    02-20-18 09:59 AM
  12. tontongadou's Avatar
    Very good. You have an official Rogers device. Use AAT498.

    /blackberry-keyone-f445/aat498-autoloader-testing-1136089/
    Perfect! so I will use the files from here ; https://forums.crackberry.com/blackb...sting-1136089/

    Thank you so much for your help!
    02-20-18 10:03 AM
  13. tontongadou's Avatar
    Very good. You have an official Rogers device. Use AAT498.

    /blackberry-keyone-f445/aat498-autoloader-testing-1136089/
    Just to make sure before I don't do something wrong. I finished downloading the AAT498 file (about 2gb) and unzipped it, I now have a few files. view picture. What do i do next?
    As i said i have never done this before.

    Rogers KEYone update still not received ??-untitled.jpg
    02-20-18 10:38 AM
  14. conite's Avatar
    Just to make sure before I don't do something wrong. I finished downloading the AAT498 file (about 2gb) and unzipped it, I now have a few files. view picture. What do i do next?
    As i said i have never done this before.

    Click image for larger version. 

Name:	Untitled.jpg 
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ID:	434438
    Boot your device into fastboot mode. (From off, turn on with power button and down volume at the same time)

    Move the files into your adb folder and then click on flashnowipe.bat.
    02-20-18 10:53 AM
  15. tontongadou's Avatar
    Boot your device into fastboot mode. (From off, turn on with power button and down volume at the same time)

    Move the files into your adb folder and then click on flashnowipe.bat.
    Rogers KEYone update still not received ??-untitled2.png

    i get this and just restarts
    02-20-18 11:12 AM
  16. conite's Avatar
    Click image for larger version. 

Name:	Untitled2.png 
Views:	4 
Size:	79.4 KB 
ID:	434439

    i get this and just restarts
    Oops. Forgot. Remove your device passwords.
    02-20-18 11:17 AM
  17. tontongadou's Avatar
    Oops. Forgot. Remove your device passwords.
    All good AAT498 is running! thank you
    02-20-18 11:33 AM

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