1. CrackBerry Question's Avatar
    A couple of days ago following my three week old Keyone stopping taking a charge so its now useless, I had my previous handset, the Classic unlocked by a shop in town where I live. Once I got it back it had been completely wiped of all data, I wasn't warned this could happen (and I know I should have automatically done it anyway, but was in a bit of a panic !!) Returning to the shop today the chap said the unlock does wipe all blackberry data but this can be restored via the Blackberry ID. I have tried this but there doesn't seem to be an option for this, can anyone help.
    Many thanks and fingers crossed, Russ Paine, Stevenage, UK
    07-21-17 08:35 AM
  2. conite's Avatar
    Unless you made a backup, it's gone.
    07-21-17 08:36 AM
  3. BB-JAM215's Avatar
    And even if you did make a backup with BlackBerry Link, you may find that Link no longer works properly.
    07-21-17 05:15 PM

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