1. CrackBerry Question's Avatar
    i am to trying to reset my bb passport to factory mode, i have been waiting for more than 3 hours, still waiting, what is wrong.
    all i see on the screen is " software update in progress, do not disconnect the device".

    why is it taking such a long time to reset the mobile, just 3 month old?
    i am losing my patience with BB. they never get improved their system.

    01-05-15 09:28 AM
  2. helalzone's Avatar
    It takes from 45 minutes to 4 hours to overnight, dont loose your patience, just plug it to a power point and leave it

    01-05-15 09:35 AM
  3. bilal hijazeen's Avatar
    Ya. It would take that long to wipe your data to the point of no recovery tool or software can recover any data unlike android phones which would take about 10 min but useless reset.. thats blackberry mate!

    Posted via CB10
    01-05-15 09:40 AM
  4. mad_mdx's Avatar
    Did you use BlackBerry link to do it? It's a lot faster that way and works best.
    01-05-15 09:56 AM

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