1. CrackBerry Question's Avatar
    So I purchased an unlocked Q10 from BlackBerry, the sent me a n SQN100-1. I am on T-Mobile and wanted to see if other versions of the OS could get WiFi calling to work- no luck. After a few different attempts through Sachesi I just wanted to go back to the OS they had sent me: Before I did all this I made a back up in BlackBerry Link. When I went to reload the software and restore I found that it had reloaded to and I can't get my backup to work as it says I need to check for updates. Okay, I check for updates but it says I'm up to date. I restart everything- no dice. I reload and don't put in my SIM card- no sir. I uninstalled Link and installed a new version- nope. I am on a Mac if that helps.
    So here I am just wanting to get back tot he way things were, can anyone help?
    07-13-14 10:40 PM
  2. anon721037's Avatar
    well your on an apple so it might be a little tricky for you, can you borrow a pc by chance it would make things a lot easier,
    here is a stickie that thurask has put together with all the os,

    07-13-14 10:47 PM
  3. Uzi's Avatar
    I want to suggest you to use autoloader to upgrade but you on mac
    Update to latest os and then restore back up

    Sent from my BlackBerry 10 smartphone.
    07-13-14 10:47 PM
  4. anon721037's Avatar
    Also if you can get your hands on a pc here is a great tutorial,

    Uzi likes this.
    07-13-14 10:48 PM

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