1. kartikhassija's Avatar
    on 20 feb I update my os from 10.2 to 10.3 from that day I m facing a problem whenever I used to restart my phone or switch off myy all data from 20 feb to present wiped out and phn restarts and show no call logs no messages no social media after 20 feb actually it reboots whenever I restart my phn...plz help how do I resolved it plz

    Posted via CB10
    03-03-15 11:19 PM
  2. rebroker2009's Avatar
    What phone do you have? I would suggest re-installing the OS but wipe first

    Blackberry Passport running 10.3.1.2267
    03-03-15 11:20 PM
  3. kartikhassija's Avatar
    I m using blackberry z 10

    Posted via CB10
    03-03-15 11:22 PM
  4. kartikhassija's Avatar
    plz help how do I re install os

    Posted via CB10
    03-04-15 03:17 AM
  5. Uzi's Avatar
    Hi check this article http://crackberry.com/having-blue-le...res-how-fix-it

    You will find the answer

    Sent from my BlackBerry 10 smartphone on 4G Altel network
    OzDude likes this.
    03-04-15 03:21 AM
  6. kartikhassija's Avatar
    thnk u so much I will try it

    Posted via CB10
    03-04-15 03:36 AM

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