1. Jerome Cuevas's Avatar
    Hi I have a problem with my z30 just recently (3 days ago)

    I began receiving sms text messages with no name in it.
    What I mean was, lets say I have a friend who's number is 09178xxxxxx and that is the number saved on my contacts. When that person texts me, we usually get it at "+639178xxxxxx" coz the +63 is the code here in philippines. And normally if you receive messages from the same number they will appear with that name right?

    But recently, ive been receiving the messages and they aren't attached to the contact namw it was named on. Whats saved on my contacts is 0917xxx and I receive it at +63917xxx, and the name doesnt appear on the message

    Whats wrong with my phone? Need help huhuhu
    I hope you guys understood my story haha

    Posted via CB10
    12-09-15 10:23 PM
  2. Anurag Dabholkar's Avatar
    Did yu change ya contacts to display settings? Check that..

    Blackberry Z30
    12-10-15 12:44 AM
  3. LoneStarRed's Avatar
    How long are your individual text threads? How many do you have open? You may need to close/delete some of these threads and reinitialize. When did you last reboot the phone? That will help as well. How many photos do you have in your text memory? Same them and start new threads/conversations. Let me know if it helps.

    Posted via CB10
    12-10-15 03:24 AM
  4. Jerome Cuevas's Avatar
    Hi thanks for the replies,

    1.no I didnt change the contacts display settings at all
    2. I only have few threads which are really longgg, the rest I delete
    3. What do you mean by opened? I close then immediately after.
    4. I tried deleting some and restarting my phone and still none
    5. There are no photos on my text memory

    I tried rebooting and even backing my phone up reseting to factory settings then when I restored it, it still the same

    I saved my own number under my name with 0917xxx, so when I texted myself, I got a reply from +63917xxx, and the message received wasnt included in the original thread where I sent the messagd.

    Posted via CB10
    12-10-15 09:47 AM
  5. Jerome Cuevas's Avatar
    Bump

    Posted via CB10
    12-12-15 09:13 PM

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