1. Granrey's Avatar
    I was trying to reset the password on my BlackBerry ID when I clicked reset password it actually deleted it.

    Is there anyway to get it back?

    Any BlackBerry support email that I don't seem to find?

    Posted via CB10
    08-03-15 07:22 AM
  2. Bla1ze's Avatar
    You can recreate it but everything that was associated with it is 99.9% gone. BlackBerry can't bring it back... Hope you had BlackBerry Protect disabled or you're not on 10.3.2 otherwise you'll also be locked out of your device that was associated with that ID.
    08-03-15 07:32 AM
  3. Granrey's Avatar
    Wow this is such shame.......
    Somehow, I'm still using my device. I did recreate the BlackBerry ID using the same email address.

    But is not letting me log in on the phone itself. I can log in on the website but not on the phone. Every time I put the password, it says it is incorrect and locks me out for 15 mins....

    This is being posted from the phone itself.....

    What bothers me the most I was just trying to reset the password......

    Seriously, I should have received a warning that I was deleting my BlackBerry id.



    Posted via CB10
    08-03-15 07:40 AM
  4. Granrey's Avatar
    Yes I'm 10.3.2

    Posted via CB10
    08-03-15 07:41 AM
  5. Granrey's Avatar
    Guys what can I do here?

    If I make a new BlackBerry ID, should I use a new email address?

    Is there any BlackBerry support left? An email that I can use to contact BlackBerry?

    I don't care if I have to buy my apps again.

    Posted via CB10
    08-03-15 07:56 AM
  6. Granrey's Avatar
    I even created a new BlackBerry ID and it is not letting me log in...

    Posted via CB10
    08-03-15 09:05 AM
  7. ankitchahal's Avatar
    There is nothing you can do now. Contact BlackBerry to see if they can help. Its only THEY who can help.

    Posted via my awesome Passport
    08-03-15 09:33 AM
  8. ankitchahal's Avatar
    help@blackberry.com something like that. You can contact on twitter too or if they have telephone support in your country.

    Posted via my awesome Passport
    08-03-15 09:34 AM

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