1. Hich19's Avatar
    Hello,

    I bought a Blackberry Key2 (BBF 100-1) with a physical QWERTY keyboard, but when I press the Y key, the Z key appears and when I press the Z key, the Y key appears.
    Do I have to think that it is a QWERTZ device with the physical keyboard changed?
    How can I make the Y key respond with the letter Y and the Z with the Z?
    I have done a wipe and the problem continues.
    I have loaded the last autoloader and the problem persists (ACQ160).
    I have noticed that the phone is APBI-PRD63824009 can i change to PRD63824013 ?
    Is there any way to completely reset the system or is the solution another?
    Do i have to replace the hardware ?

    Thanks
    06-27-20 02:06 PM
  2. conite's Avatar
    Hello,

    I bought a Blackberry Key2 (BBF 100-1) with a physical QWERTY keyboard, but when I press the Y key, the Z key appears and when I press the Z key, the Y key appears.
    Do I have to think that it is a QWERTZ device with the physical keyboard changed?
    How can I make the Y key respond with the letter Y and the Z with the Z?
    I have done a wipe and the problem continues.
    I have loaded the last autoloader and the problem persists (ACQ160).
    I have noticed that the phone is APBI-PRD63824009 can i change to PRD63824013 ?
    Is there any way to completely reset the system or is the solution another?
    Do i have to replace the hardware ?

    Thanks
    Yes, seems like someone replaced the keyboard. Nothing you can do.
    06-27-20 11:17 PM
  3. Hich19's Avatar
    Ok thanks, i guess i have to find a qwertz keyboard.
    06-28-20 05:12 AM

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