1. blandIRON's Avatar
    My Q5 won't turn off. It freezes and I have to let the battery drain to zero and plug it into the charger to turn back on. Neither the power button nor pressing the volume up and volume down buttons together. Is there a way to fix this?
    08-11-18 12:55 PM
  2. shehab Al Ghazali's Avatar
    Try to do security wipe if this won't work try to reload your software through blackberry link
    09-01-18 09:24 PM

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