1. CrackBerry Question's Avatar
    My Q5 completely drained and wont charge. When plugged in, LED turns red for 10 seconds, then shows batt symbol with a yellow flash through it. It fades out and LED light goes green, then back to red and whole cycle repeats. Can anyone help me?
    07-29-14 03:12 AM
  2. pkcable's Avatar
    Are you using an OEM, that is a blackberry brand cord to charge it? Are you using a PC or a a wall socket? Try switching to the other. Also try another cord, and make sure its a BlackBerry brand cord. Was the device dropped or exposed to moisture?
    07-29-14 11:49 AM

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