1. rocky amata's Avatar
    Just got Q10 recently and had it set up to my liking. Got a message that an upgrade was available and I chose to ignore it since I didn't want all my settings to be messed up. BB decided to upgrade anyways while I was sleeping; and of course, all my settings messed up. I was able to restore all my settings to where I wanted them, except, the following problem:

    Before, after I browsed the internet I closed the browser (old habit of not having too much going on at once). My browser history would remain for the 2 weeks that I had it set for.

    After upgrade, when I browse and then close out of the browser, I no longer have browser history. Same thing happens if I turn off the phone or trake out the battery (or just recently after plugging my phone into PC to backup to BLACKBERRY LINK).

    So, as long as I don't close my browser; don't turn off the phone; take out the battery; or do maintenance; I have a browser history for 2 weeks.

    Contacted BB support and their only suggestion is to restore the phone to its original settings. However, this will wipe out all my settings which is a worse problem.

    If anyone can help I would greatly appreciate it (as of now, I appreciate my old Curve more and more).

    09-04-14 02:12 PM
  2. zocster's Avatar
    Hi, try backing up the OS and reload using BlackBerry Link. I have no issues with any build with browser history settings.
    rocky amata likes this.
    09-04-14 02:17 PM
  3. anischab's Avatar
    For the future:
    "Phone decided to update while you slept"...
    Turn that off:
    Settings>Actualisation>Option-wheel>Toggle 0/1 to "0"... Here the screenshots (I have a german OS)

    q10 browser history-img_20140904_215720.png

    q10 browser history-img_20140904_215714.png

    q10 browser history-img_20140904_215707.png

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS
    rocky amata likes this.
    09-04-14 04:00 PM
  4. rocky amata's Avatar
    Thanks! I will give that a try.

    Appreciate your input.
    09-04-14 05:14 PM
  5. rocky amata's Avatar
    Thanks, zocster

    I was able to do what you suggested and it fixed the problem. When I restored my backup the problem came back, which told me something in my backup was corrupted. So I did Custom restore and was able to find the problem by trial and error.

    I appreciate your solution to my problem.

    Thanks again
    09-06-14 01:20 PM
  6. rocky amata's Avatar
    thanks anischab

    fixed my problem and then took your advice and turned off "auto-updates".

    appreciate it
    anischab likes this.
    09-06-14 01:22 PM

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