1. helal khan's Avatar
    Hi, all.
    I gifted a brand new BlackBerry Q10 to a friend of mine, he put a password on it, somehow his kid tried too many times the password and the Q 10 became frozen. He returned me back the phone. I connected it to my lappy, tried to open its lock, but all in vain. Finally the device was wiped! Now I m trying to make it work as a new phone setup, but its screen is stuck at ' Welcome to BlackBerry ' screen, and screen is not responding.
    What can be done now?

    Posted via CB10
    04-21-16 08:14 AM
  2. helal khan's Avatar
    No one for help! What is this dear berrians?

    Posted via CB10
    04-21-16 12:10 PM
  3. Lusitano17's Avatar
    You need to login with the BBid and password created when device was activated.
    If you do not remember the password try to reset it.

    Sine stercore tauri
    04-21-16 12:36 PM
  4. thurask's Avatar
    04-21-16 02:21 PM

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