1. Felix Charles M's Avatar
    Whenever I happen to purchase an app, I am informed that, it is usable to process. With my Credit card I am trying to purchase. Also I am informed that to contact the credit card provider. The screen shot is enclosed herewith, Could anyone let me know how to purchase apps from BlackBerry World.
    Purchase regarding-img_20160124_152225.png

    Posted via CB10
    01-24-16 03:53 AM
  2. Lusitano17's Avatar
    In BBW swipe down to open Settings.
    Select Payment options.
    It will prompt you to login with BBid.
    Login and choose "add" (+). Select preferred payment method...credit card, PayPal etc.
    and fill in your personal info.

    Posted via CB10
    01-24-16 04:40 AM
  3. Felix Charles M's Avatar
    I tried all possible ways and re entered my credit card details. Money gets deducted but the app is not upgraded. The proof for money deduction is sent herewith as screen shot for perusal. Anyone Please help.
    Purchase regarding-img_20160124_221806.png

    Posted via CB10
    01-24-16 10:44 AM
  4. Lusitano17's Avatar
    Refresh blackberry world and try to reenter your information.

    Again go to BBW settings press General and hit refresh bBW.

    Also check your available apps list after the refresh. They will often then appear. Good luck.


    Posted via CB10
    01-24-16 11:05 AM
  5. Felix Charles M's Avatar
    Thanks for the valuable suggestions. I will try.

    Posted via CB10
    01-25-16 09:14 AM

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