1. menshawy's Avatar
    My friend forgot his BBID Password but remembers the answer for secret question. So he goes to reset Password, enter captcha and answer for secret question and he is informed immediately that an email has been sent to him but nothing comes to his inbox.

    His email is @centrum.cz

    Did anyone go through this issue before? is there is a BlackBerry email for support regarding these matters?

    Posted via CB10
    12-23-14 11:45 AM
  2. MobileMadness002's Avatar
    Tell him to check his spam folder.
    12-23-14 12:43 PM
  3. menshawy's Avatar
    Tell him to check his spam folder.
    It wasn't in Spam of course.

    But anyway it was delivered after 48 hours of submitting his request

    Posted via CB10
    12-24-14 05:08 AM
  4. anon6040766's Avatar
    My friend forgot his BBID Password but remembers the answer for secret question. So he goes to reset Password, enter captcha and answer for secret question and he is informed immediately that an email has been sent to him but nothing comes to his inbox.

    His email is @centrum.cz

    Did anyone go through this issue before? is there is a BlackBerry email for support regarding these matters?

    Posted via CB10
    Give BlackBerry Support a call at 18772552377
    There just pick any option and explain the issue. Good luck.

    Posted by Rosco from my VZW Q10
    12-24-14 05:20 AM

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