Problem with driver device software
Dear All,
I have no problem downloading BlackBerry Link on to my laptop but when I plug in my Passport it spends an age and then tells me the Driver Device software has not downloaded from the internet. Hence my laptop doesn't recognise my phone and Link is therefore useless; I have collected photos and videos on my passport for over 2 months now that I can't upload. Can anyone please help me? Having been a loyal BlackBerry user for over 10 years I feel like conceding defeat!
Thanks in anticipation,
Gil
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