1. CrackBerry Question's Avatar
    please help me, I have a problem with my BBQ10. I deactivated the protection and formatted the device from the PC, on the web I deleted id associated with my mail and then create a new id, because I had a problem to add contacts on bbm. the new id is not good for access, now the device asks me to insert id old, butI have deleted, and then the device is not usable, how can I do? possible to recover old id ?
    07-25-16 05:07 PM
  2. jaydee5799's Avatar
    07-25-16 08:13 PM
  3. pkcable's Avatar
    Penso che necessario per ottenere BlackBerry per aiutare a risolvere questo problema. possibile raggiungerli qui

    BlackBerry support - Global


    Ho usato Google per tradurre questo per italiano per voi, auspicabilmente, si pu capire.
    07-26-16 10:24 PM
  4. anon(9975856)'s Avatar
    I tried but you can not access
    I deleted the id old associated with my BB Q10, now I have a new id with the same email, but it is not associated with the Q10, what can I do?
    07-28-16 04:44 PM
  5. Lusitano17's Avatar
    I tried but you can not access
    I deleted the id old associated with my BB Q10, now I have a new id with the same email, but it is not associated with the Q10, what can I do?
    You'll need to login to BBPROTECT with your original Id and disassociate the q10 from BlackBerry Protect by removing it from the device list. Simply disabling BlackBerry Protect on your phone was not sufficient.

    In order to access the original account you will need access to original email, id and password.

    After completing the process above you may need to wipe device prior to connecting the q10 to your new account.
    The following link may be helpful.

    http://support.blackberry.com/kb/art...mber=000025464

    Posted via CB10
    pkcable likes this.
    07-28-16 05:29 PM

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