1. Stelios Gnd's Avatar
    My one month old priv (stv-100 4) turned off while I was sleeping.when I woke up I assumed I somehow turn it off while asleep. Went to work and an hour after the phone is non responsive (black screen) and the led light lits one color at a time. I can't turn it off.
    Anybody knows what should I do???
    Pls help!!

    Posted via CB10
    05-22-16 01:56 PM
  2. conite's Avatar
    Answer is in your other thread on this subject.

    If reseting doesn't succeed, reload the OS.

    http://global.blackberry.com/content...IV/reload.html
    05-22-16 03:33 PM
  3. Stelios Gnd's Avatar
    Answer is in your other thread on this subject.

    If reseting doesn't succeed, reload the OS.

    http://global.blackberry.com/content...IV/reload.html
    Ty my friend

    Posted via CB10
    05-22-16 03:42 PM

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