1. CrackBerry Question's Avatar
    Downloaded and installed the recommended system update. Plugged phone in to charge and used wifi during the process. Followed the instructions to install. Phone has not since powered up. It is quite warm to the touch and has remained so for several hours. Is my PRIV still installing? Has it just overheated? Has it shutdown and is locked up mid process? All of the above?
    11-10-16 09:36 AM
  2. IndianTiwari's Avatar
    Dear Op , Make a hard reset to reboot the device .
    11-10-16 10:25 AM

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