[CrackBerry Question]

I use Print to Go all the time but it has suddenly stopped working. I have a Q10 and my computer runs on Windows 7. The error message I get is "An error occurred. Log in using BlackBerry ID and restart your device". I have tried that to no avail. Down below, I get "Driver version 2.0.110.0 (Error code 500)". Can you help me please?

[jaydee5799]

if you reboot your phone and your printer does it work?

[moody]

I am pretty sure the PTG is no longer available there for no more updated drivers. I also believe I read somewhere Win7 didn't play well w/ Link and blend update.

May I ask why you don't just connect to your PC via wifi and access the file via file manager? Then you can copy & paste to your device or media card. I realize this isn't nearly as fast as PTG but it is at least an option.

[RyanGermann]

Print To Go is effectively a free PDF generator that many people like having: the fact that it pushes the file to your BlackBerry device is nice too but a free PDF generator is great to have (PDF Generator is an open source / freeware alternative that isn't as lean as PtG. I believe the problem is related to Windows security and IP packet management, but it is all very mysterious.

The problems with Print to Go seem like a perfect thing for CrackBerry management to reach out to BlackBerry and get some answers for.

Bla1ze?

Posted via CB10

[moody]

I use to use it all the time. Then not so much. Once I realized I didn't have it I tried installing on my new work PC. It didn't work the first time and I didn't have time to troubleshoot.

[rebroker2009]

Delete drivers on pc, reboot, re-install drivers, reboot phone and pc, good to go

Blackberry Passport running 10.3.2.281

[moody]

Delete drivers on pc, reboot, re-install drivers, reboot phone and pc, good to go

Blackberry Passport running 10.3.2.281

Will try this when I get back monday. Be cool if it works so I don't have to email or access via sloooow file Mgr