1. bodefattah's Avatar
    I need your help on this. I got a power bank for my BlackBerry Q10 but it wouldn't charge it well, it charges the phone for 3 seconds, goes off and charge again. This has result to the phone getting so hot and slow to charge. I feel this might damage the battery. The power bank works perfectly for my iphone and android phone but wouldn't work well for my q10. I really don't know if to get a more compatible power bank or rather get an extra battery. Your suggestions would be really appreciated.

    Posted via CB10
    03-31-16 07:46 PM
  2. Al moon's Avatar
    maybe its your phone or battery and not the power bank get a new battery they are cheap now for the q10
    03-31-16 07:52 PM
  3. sir mictol's Avatar
    Well, my take on this is power banks are not really good for batteries (imo) I would prefer an extra battery. Also, you've stated that your power bank works splendidly with your iphone and android that means, your q10's battery may be faulty, getting a replacement power bank might not be such a great idea. I'll advice you getting an extra battery since you have a power bank to test on the new battery in order to detect if it was the previous battery that was faulty initially.

    Posted via CB10
    03-31-16 08:00 PM
  4. bodefattah's Avatar
    @ Al moon. The phone is new so is the power bank

    Posted via CB10
    03-31-16 08:00 PM
  5. bodefattah's Avatar
    @ sir mictol. Thanks for the comment. The Q10 is new, the power is new as well. I just don't know where the problem is coming from. I've tried multiple usb cords with it but still the same.

    Posted via CB10
    03-31-16 08:04 PM
  6. Denise in Los Angeles's Avatar
    03-31-16 08:05 PM
  7. bodefattah's Avatar
    Thanks Denise

    Posted via CB10
    03-31-16 08:10 PM
  8. Al moon's Avatar
    ok so then you answered your own question take the power bank throw it off the bridge and get another
    03-31-16 08:43 PM
  9. borday12's Avatar
    Some power banks are not just compatible with some phones.

    Posted via CB10
    04-01-16 03:51 AM

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