1. ivill's Avatar
    Please help a blackberry die-hard, i did a security wipe due to the playbook os issue, i can not activate the tablet , the error code is 3001, and 132353, restart tablet or switch Wi-Fi won't work. please, i love my playbook very much, could someone in BlackBerry check if it is blocked? the tablet s/n is 1344-6467-1946

    Best Regard to all of you.

    anyway, i did sent an email to playbooksupport@blackberry.com, plus i sent a pm to @blackberryhelp, but i got no reply.

    Playbook can not be activated Error 3001/132353-img_20170505_1949423.jpg
    Playbook can not be activated Error 3001/132353-img_20170505_1949543.jpg
    05-05-17 09:07 AM
  2. Dunt Dunt Dunt's Avatar
    Only way to fix the 132353 error is to contact BlackBerry....

    Not sure if they are actively supporting the Playbook anymore. If you do manage to find a working contact point, make sure to let us know.

    Can try these... but they are old
    United States 1-877-644-8410
    United States 1-877-255-2377

    I'd make sure to have some sort of proof of purchase ready to send them. If you don't have any... might not waste my time.
    05-05-17 09:59 AM
  3. ivill's Avatar
    Only way to fix the 132353 error is to contact BlackBerry....

    Not sure if they are actively supporting the Playbook anymore. If you do manage to find a working contact point, make sure to let us know.

    Can try these... but they are old
    United States 1-877-644-8410
    United States 1-877-255-2377

    I'd make sure to have some sort of proof of purchase ready to send them. If you don't have any... might not waste my time.
    Sorry, i dont have proof of purchase, it was a sweet gift from my developer friend, for what i did for China BlackBerry market&customer&fans, i mean seriously.
    05-05-17 10:39 AM
  4. Dunt Dunt Dunt's Avatar
    Sorry, but CrackBerry (3rd party fan site that offers free help) can't unlock a device that has been marked to "block" on BlackBerry's authorization servers.

    You'll have to contact BlackBerry support..... seriously.
    05-05-17 02:13 PM

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