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  1. ABI JACOB's Avatar
    My keyone physical keyboard swiping is not working. Only typing is possible please help. Checked settings and physical keyboard swiping option is enable but no respond from keyboard except typing.
    Last edited by ABI JACOB; 10-31-17 at 10:39 AM.
    10-24-17 09:42 PM
  2. Dunt Dunt Dunt's Avatar
    If you search on CrackBerry, you'll find a number of people have had this issue....

    For swiping to work you must use the BlackBerry VKB and not the GOOGLE or another KEYBOARD... that gets some people.
    You said you checked the settings to enable swiping ... thats good.
    Have you rebooted?
    Have you removed the SIM and SD Card, then rebooted, then replaced them and tried again?
    Have you done a Factory Reset?

    If after a Factory Reset, it still doesn't work.... you need to contact your local support number and get it replaced/repaired.
    10-25-17 07:46 AM
  3. ABI JACOB's Avatar
    Thanks for giving reply. I have confident in blackberry support.
    I done the factory reset. But there is no change . Still the issue is same and kindly get any other option to resolve. If number of people have same concern BB need to take care the same.
    Can please share the service center contact no for India- kerala state.
    If i need replacement what will be the procedure. Please share
    10-31-17 10:38 AM
  4. jevinzac's Avatar
    Thanks for giving reply. I have confident in blackberry support.
    I done the factory reset. But there is no change . Still the issue is same and kindly get any other option to resolve. If number of people have same concern BB need to take care the same.
    Can please share the service center contact no for India- kerala state.
    If i need replacement what will be the procedure. Please share
    Contact Mr. Nikhil: +919746666916
    Authorised BB service centre in Kerala.

    Posted via CB10
    10-31-17 11:11 AM

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