1. CrackBerry Question's Avatar
    my head (ear) keeps hanging up calls and even starting new ones, during phone calls.
    11-28-14 08:26 AM
  2. JamBueree's Avatar
    I don't think that should be happening. The display should turn off when held up to your ear during calls.

    BlackBerry Z10 |
    11-28-14 08:33 AM
  3. GreenCopperz's Avatar
    Are you running a stock carrier os or a leak?

    11-28-14 08:35 AM
  4. helalzone's Avatar
    Hard reset your phone, by pressing volume up and down keys together till the BlackBerry logo starts loading

    Posted via CB10
    11-28-14 08:53 AM
  5. Mgyuri's Avatar
    It does but also opens up many times.
    11-28-14 01:05 PM
  6. Mgyuri's Avatar
    Stock carrier
    11-28-14 01:07 PM
  7. cycle_wala's Avatar
    It does but also opens up many times.
    I have a feeling that you are the OP. Anyway, do keep the proximity sensor clean. If you think the screen is not getting turned off when held to the ear, run the tests mentioned in BBVE. You might need to send the phone to repair.

    Posted via my White.Leopard
    11-28-14 01:09 PM

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