1. CrackBerry Question's Avatar
    I am new user of passport. SQW100-1. The touch in button is working everywhere except menu (side to side) and cant zoom in using button. please help to solve this !? OS version but not updating latest saying already updated latest....
    12-26-16 05:15 AM
  2. andy957's Avatar
    Actually 10.3.2 is the latest version (except if you have an unlocked phone from shopblackberry, in which case you may have 10.3.3 available). What do you mean by the "touch in button"?
    12-26-16 03:17 PM
  3. ak44sh's Avatar
    button touch is not working when i am on menu. I mean I cannot swipe the menu using touch of button..
    12-27-16 05:47 AM
  4. Lusitano17's Avatar
    If you are referring to the touch enabled keyboard on the Passport do the following....

    System settings.....Language and Input....Touch-Enabled keyboard....enable or disable as desired.

    Posted via CB10
    12-28-16 02:11 AM
  5. ak44sh's Avatar
    its already on
    01-01-17 11:03 PM
  6. ronfc's Avatar
    Reboot your device if you haven't done that. If that still didn't work then do a Security Wipe. If that still didn't work then it probably is a hardware issue.
    01-01-17 11:31 PM
  7. timee80's Avatar
    I remember having this problem once. An update with an auto loader solved it
    01-02-17 01:22 AM
  8. ak44sh's Avatar
    I think I must need update with autoloader
    01-04-17 12:35 AM
  9. Krishna_Teja's Avatar
    same thing with me! Have you tried with auto loader? I'm on SQW100-1 too.
    03-07-17 05:15 PM

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