Passport SE - Black Screen, No Booting, Red LED with plugged USB
Hi all,
I really hope you can support me with the following. I'm already trying to find a solution the last hours, but it didn't work out.
- 2-week old Passport Silver Edition worked fine yesterday evening, but is "dead" today morning
- Screen is black, the Passport is not starting
- No reaction to soft or hard reset
- When connecting an USB cable, the LED light shows red (not blinking, just all the time)
- BB Link is not able to connect to the phone / reload of the OS via Link not possible
- Sachesi is not detecting the device
- OS is the latest "official" BB release of 10.3.2
Do you have any idea what I can try?
Many thanks in advance!