1. luey33's Avatar
    Can someone help diagnose this?
    I dropped the phone. Glass looks fine but now there are these lines that make it almost unusable. I can rotate the screen to see info under the lines.
    What do I need to replace to fix this? The glass is not cracked.

    06-04-19 02:16 PM
  2. Dunt Dunt Dunt's Avatar
    Take apart and see if cables came loose - I doubt it. But your probable looking at a new display.
    06-04-19 02:20 PM
  3. rthonpm's Avatar
    It definitely sounds like the LCD has been damaged in some way.
    06-04-19 03:46 PM
  4. gamegurl's Avatar
    Agreed. Going to have to take it apart anyway, mine as well see if anything is loose. but looks busted

    Here is a link to a screen. $40
    06-04-19 08:17 PM
  5. brookie229's Avatar
    You need a new screen and digitizer.
    06-04-19 09:03 PM
  6. luey33's Avatar
    Thanks all!
    I have ordered a new screen/digitizer.
    I did take it apart and nothing seemed loose. I disconnected and reconnected everything to no avail.
    Really like this device and hoping the screen replacement will work. I have also used a google pixel lately and although it's refreshing to have *everything* working (eg google maps, uber, new york times, etc), I keep thinking what a toy it is compared with the Passport or my Z30.
    06-05-19 06:33 AM

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