1. CrackBerry Question's Avatar
    All of a sudden battery life on passport is shorrttttt! And it is running hot to the touch!? Any idea why?! How do I remedy this?
    10-11-17 12:03 PM
  2. Dunt Dunt Dunt's Avatar
    Reload the OS without restoring any data would be first taught....
    Next would be to replace the battery....
    Next would be this might be a good time to try out Android.....
    10-11-17 01:24 PM
  3. logger4942's Avatar
    This has happened to me several times and never has needed a reload.
    - first use Device monitor and check what is using the battery. The top one is usually the screen. When its running hot I often find it is an Android app (Skype often). In this case kill the app.

    - I would force a reboot, hold volume up/down buttons until it restarts (ignore screen capture comments).

    In all my cases the reboot has restored it to normal.
    10-11-17 03:50 PM
  4. Dunt Dunt Dunt's Avatar
    This has happened to me several times and never has needed a reload.
    - first use Device monitor and check what is using the battery. The top one is usually the screen. When its running hot I often find it is an Android app (Skype often). In this case kill the app.

    - I would force a reboot, hold volume up/down buttons until it restarts (ignore screen capture comments).

    In all my cases the reboot has restored it to normal.
    I wrongly assume sometimes that BlackBerry users do a hard boot before asking for help....
    10-12-17 08:17 AM
  5. PowderJockey's Avatar
    what is the normal operating temperature of the battery in the Passport?
    03-29-18 09:58 PM

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